Voice Over Internet Protocol (VoIP) is the replacement for a traditional phone line. It allows you to make and receive phone calls wherever you want. It’s the natural progression of the humble telephone.
This might be the first time you’ve wondered whether a VoIP system is right for your business. In this article, we’re going to discuss why being able to communicate with this technology can benefit your organization.
What You Heard Before Doesn’t Apply
Many businesses haven’t switched to VoIP because they remember what it was like when it initially appeared. The sound quality issues have been repaired and in many cases, receiving a call over a VoIP system is superior to a traditional phone line. You also have far more features than a standard phone. Remember, VoIP harnesses the power of the Internet as well.
Reducing Costs
VoIP uses your data network to leverage calls. Traditional phone networks don’t do this. You have to use a third-party to leverage calls. By handling telecommunications yourself, you’re reducing your costs. You can save hundreds of dollars a month on incoming and outgoing calls.
For a big business, this can translate to thousands of dollars saved in the long-term.
More Flexibility
The biggest benefit of VoIP is the sheer amount of flexibility. Let’s just take a look at some of the examples relating to flexibility:
1. You can take your phone system around with you. As long as you can connect to the network in some way, you can talk wherever you want.
2. Purchase a special type of software with your package and you’ll be able to make and receive calls on your computer or laptop through a soft phone. This is ideal for companies receiving regular calls because they can be combined with specialized headsets.
3. Use virtual phone numbers. VoIP isn’t fixed to a certain geographical area. Now you can use an area code for any state in the country. This is particularly advantageous if you’re trying to give off an illusion of being a local business
Easy Movement
Moving business premises is a hassle due to the fact you have to call the phone company and get them to move your number. VoIP can work from anywhere. Your geographic location is irrelevant. It means you can move around the country and retain the same numbers.
This is particularly useful if you have a memorable number you want to keep for the sake of your customers and your marketing campaigns.
Your Control
Phone companies often vary in quality when it comes to support and the packages they offer. VoIP puts you in control. If there’s a problem with the network, you’re the one in control. You aren’t relying on a third-party to sort the problem out for you. In the world of business, this is a major advantage to your telecommunications arrangement. To make sure you do not have any problems, also install an appliance that delivers Quality of Service (QOS), which will ensure that your phones have the bandwidth necessary to make phone calls when you need to and not have the echo and chatter of the past.