Tag Archives: #Reliability

Ten Disaster Recovery Statistics You Should Know

Data Backup, , , ,
): Businessman working on his laptop showing management of company data using cloud backup - concept of disaster recovery strategies

Have a clear disaster recovery plan for your organization.

Data loss is a serious problem that can have a devastating effect on businesses. In fact, data recovery statistics show that data loss can be extremely costly and time-consuming. Here are some of the most recent data recovery statistics that explore the reality of data loss.

  • Gartner found that 72 percent of organizations are not well-positioned with regard to disaster recovery capabilities, with 59 percent of respondents expecting budgetary increases for disaster recovery this year.
  • Companies without an effective disaster recovery plan stand to lose millions. According to Gartner, the average cost of IT downtime is $5,600 per minute (adding up to more than $300,000 per hour). For large organizations, that number tops half a million dollars.
  • Ransomware is a huge concern, and many people don’t realize that their disaster recovery plan may not work when they need it most. This adds significant risk to your ability to recover from ransomware if you are not prepared for the attack. In a recent study, IDC reported that 37 percent of companies worldwide were hit by ransomware in the previous 12 months. The average ransom paid was $250K, though some hackers asked for as much as 1M dollars.
  • Ninety-six percent of companies with a trusted backup and disaster recovery plan were able to survive ransomware attacks.
  • A disaster can strike at any time and without warning, so it is imperative that you have a plan in place to help your company recover quickly from these events. However, FEMA found that 20 percent of companies have no disaster recovery planning in place.
  • A report by the Ponemon Institute reveals that 93 percent of companies that lost their data center for 10 days or more due to a disaster, filed for bankruptcy within one year of the disaster. Fifty percent of businesses that found themselves without data management for this same time period filed for bankruptcy immediately.
  • Cloud backup can be an incredibly useful tool when it comes to data recovery. According to Statistica, as of 2019, 94 percent of the small-sized organizations who were surveyed worldwide claimed that they had used the cloud for data storage or backup.
  • A study by IBM on data recovery planning, including the cost and frequency of data breaches, showed a decrease in costs by more than 30 percent in organizations that embrace proactive recovery programs. The research shows that organizations who invest in automated disaster recovery have an operational edge over those without. They also maintain their business reputation and financial success, which is crucial for growth.
  • Disaster recovery planning is one of the most important aspects of protecting your business. But how often do you actually test your disaster recovery plan? A report by Statistica reveals that only 35 percent of respondents stated that their company tested its disaster recovery plan on a quarterly basis as of 2019.
  • A  report by UniTrends found that cloud-based Disaster Recovery-as-a-Software (DRaaS) will be used by 59 percent of businesses by 2021. Currently, 36 percent of businesses use this, and a further 23 percent plan to add the technology within the next year.

The above statistics are a wake-up call for many businesses. Having a well-designed and effectively maintained disaster recovery plan in place will substantially increase your ability to recover lost data, returning you back into normal operations as quickly with minimal business disruption.

SystemsNet is the trusted choice for complete network solutions. With almost 20 years in business, they’ve built a reputation as an industry leader and provide reliable services that meet your needs with tailored plans for any budget. Contact us for more information on our complete line of disaster recovery solutions for your business.

Rise of VoIP

VOIP, , ,
Headset and VoIP system placed on an office desk showing virtual interface of futuristic symbols

Adapting a powerful development in the business world.

Do you need an updated phone solution? Well, VoIP is the new trend when it comes to making calls efficiently. Voice over Internet Protocol (VOIP) is a phone solution that enables an organization to place and receive calls over the internet. VoIP is an alternative to the traditional phone line. Mobile VoIP is a part of the VoIP technology dealing with voice-oriented services via a mobile phone.

How Does VoIP Work?

With the increase of remote teams, a landline or desk phone is no longer efficient. Businesses are evolving to meet the requirements of staff members that work from home frequently. VoIP operates by transforming analog voice calls into digital data over private or public internet protocol (IP) networks. If you have internet access, you can make calls without the local phone service. You can use VoIP for services like instant messaging, video calls, and file sharing. Numerous VoIP applications are accessible as stand-alone products or bundled with well-known web browsers.

What Are the Benefits of Using VoIP Telephony Services?

1.    Cost Savings

Since VoIP telephony services use Internet Protocol to place calls, all communication data is converted into packets and sent over the IP network. The IP network used is your internet connection. This reduces the running costs by eradicating the need for numerous telephone lines. VoIP costs are your monthly charges from your Internet Service Provider. Moreover, multiple service providers provide inexpensive or free calls to specific areas.

2.    Call Center Benefits 

For organizations in the customer service center industry via the phone, VoIP is suited for the needs of a contact center of any capacity, from a handful of customer service representatives to hundreds of agents. With VoIP, contact care agents can operate 24/7, enjoying services such as;

Unified Communications (UC): Contact care representatives can communicate with clients through chat, email, and phone.
Interactive Voice Recognition (IVR): Customers can speak out their needs; your reps can do away with traditional old-school push-button phone tree and direct calls to the right specific person or department.

Monitoring and reporting: Most VoIP services for contact center solutions provide quick access to the metrics and oversight you require to make more innovative training and staffing decisions.

3.    Add-on Features

Hosted VoIP can scale to your needs. Your business may require some features to unlock efficient communication with your customers. VoIP can transform your business communication by offering add-on features such as call queues, voicemail to email, unified messaging, and custom caller ID.

4.    Reliability

VoIP telephony services are very reliable. VoIP has been built over many years, with applications like Face-Time and Skype leading the invention. VoIP has been adopted by numerous companies internationally and is advancing, making it a reliable telephony technology.

5.    Easy Management

Installation of a traditional phone system requires scheduling an appointment with a technician to install the kit and run the wiring for the phone system. It isn’t easy when you intend to make substantial modifications to your phone lines to meet the needs of your business. With VoIP, all you need are handsets that share similar wiring and switches to your Local Area Network. Getting your company connected to a VoIP service requires a minimum of internal skills and expertise.

6.    Productivity

A business can boost its productivity when using hosted VoIP since it helps unlock mobility. You and your staff members can easily access transcripts of voicemails through email, enabling you to satisfy customer needs instantly. You’ll deal with fewer missed calls and data integration, eradicating the risk of confusion.

VoIP is a powerful development in the business world, gaining prominence as millions of teams go remotely across the globe. Contact us today to further explore the potential of VoIP for your business, your team, or for personal use.