Tag Archives: MSP

Why Co-Managed IT Is the Best Decision for Your Business

Cybersecurity, Manage Service, Technology, , , ,

Co-managed IT

IT is an integral part of any business today. It doesn’t matter if you are in an industry that seems to have nothing to do with IT, like retail, healthcare, or catering. In our technology-driven world, every business needs an efficient IT infrastructure to thrive with the help of co-managed IT.

Perhaps you have an in-house IT team, but do they have all the skills necessary to ensure your network stays in top condition? Will they be able to guarantee your data’s security amidst the rampant online threats? Can they handle specialized technology requirements? Your staff might be good but it’s unlikely they are adept in every single area of IT. This is why co-managed IT is a highly recommended choice.

Benefits of Co-Managed IT for Your Business

The list of co-managed IT benefits is quite long. Just to give you an idea of what you are missing out on, here are some of the most noteworthy.

Wider Range of Expertise

Partnering with an MSP for your IT needs gives you access to all kinds of skills and resources. These skills are things that your in-house staff might not have. When you switch to co-managed IT, you are not giving up your in-house team at all. You are simply getting external support to fill in the gaps and ensure that all technology issues are immediately fixed.

Reduced Expenses with Co-Managed IT

Adding co-managed IT services will cost your business extra. However, it won’t nearly be as much as that of fully managed services, and the payback is very much worth it. They can provide a range of cost-saving IT solutions, allowing you to allocate a bigger budget to other areas of your business.

Access to 24/7 Support

In-house staff normally work regular office hours. When something happens to your network or you need any kind of support outside these hours, you probably won’t even know until it’s too late. On the other hand, co-managed IT can include round-the-clock monitoring and support. With co-managed IT you and your staff can enjoy weekends and holidays without worrying about business matters.

Enhanced Network Security

The more layers of security your network has, the better protected it will be against cyber criminals. Your in-house team can provide the first line of defense against hackers. An MSP can take charge of deeper and more sophisticated security measures, which are sure to adhere to industry standards.

Final Thoughts on Co-Managed IT

With the right co-managed IT services provider, your IT team will have a skilled and reliable partner in managing your organization’s technology needs. Problems get resolved faster, security will be at its peak, and your business will be updated on IT advancements.

These are just a handful of the benefits that you can enjoy. Discover the many other ways that co-managed IT can help your business by checking out our Essential Guide to Co-Managed IT. We can hook you up with a co-managed IT partner that’s perfect for your needs.

Maximize Business Efficiency with Managed IT Services

Cybersecurity, Manage Service, Technology, , , ,

business efficiency

The success of any business relies heavily on efficiency. Early on, it’s easy to keep operations efficient, especially when the organization is small. However, as your business expands, there will be more IT infrastructure and processes to handle, and it will simply be impossible to take care of it all on your own. It will also not be cost-efficient to hire an in-house IT team to do the job. So how do you maximize efficiency in a continuously growing business? Simple—you partner with a reliable managed network services provider.

What Are Managed Network Services?

Managed network services are technology services that a third party offers to businesses. These include a wide range of services that fall under network management, monitoring, and maintenance. Technically, companies can take care of all these procedures themselves, using an in-house IT guy or hiring outside services as needed. However, many business owners hire managed network service providers because of the business cost savings and efficiency.

Benefits of Managed Network Services for Businesses

Business Efficiency Cost Savings

The average salary of an IT professional in the US today is almost $100,000 annually. If you want to build a competent in-house tech team, you will need to have more than one of these experts in your payroll to cover the different fields of expertise. Just imagine the impact that would have on your company’s expenses. With managed network services, you pay less and improve business efficiency.

Improved Security

Cybersecurity threats that target businesses are becoming more aggressive over the years. Thus, it is more crucial than ever to have a robust security system in place. Managed network services employ the best security experts, so you will never have to worry about data breaches, system failures, or other online threats.

Enhanced Performance

Partnering with a reliable provider means you will have access to all the latest tools and features that will ensure the optimum performance of your network. Vigilant monitoring and regular maintenance will make downtime a thing of the past. Highly trained experts will identify network issues and address them with proactive solutions. All of this contributes to the overall performance of your business.

Streamlined Operations

Resolving IT issues can take up a lot of time, money, and other resources. By delegating your company’s technology matters to a managed network services provider, your staff can focus on doing the jobs that you hired them to do.

Scalability for Business Efficiency

Network requirements change frequently as a business evolves. Opening a new branch, for instance, would require massive network expansion and greater bandwidth. Handling these requirements can be demanding on your own but very easy with the help of a service provider.

Excessive Spending Calculator for Business Efficiency

The first benefit of managed network services is business cost savings. If you want a concrete idea of how much you can save with a good IT provider, our Excessive Spending Calculator can help. You can download this helpful application for free by clicking right here.

It’s so easy to use and can reveal plenty of valuable information regarding your company’s spending. This handy app can point out areas of inefficiency, uncover hidden costs, and help you identify potential business cost savings. Don’t miss out on this opportunity to optimize your network infrastructure and stay ahead of the competition.

If you want to learn more about managed network services and how they can help maximize your company’s efficiency, call us. We’ll be happy to answer your questions in a free consultation!

5 Reasons Why Businesses Do IT Staff Termination

IT staff termination
Cybersecurity, Manage Service, Security, Technology, , , ,

IT staff termination has notably increased in the last couple of years. According to Business News Daily, 37% of IT professionals were discharged, a continuing trend that began during the pandemic. This is not good for IT professionals or the companies that they work for.

For the IT staff professionals, they obviously wouldn’t want to get a termination. Besides losing money, they would also have a blemish on their professional record, which puts them back where they started when and if they were to find employment with another company. And for the employer, firing their tech guys also means back to the drawing board. They will have to look for someone new, spend money and time on training them, and possibly even experience reduced productivity from the remaining workforce.

It would be in the best interest of both parties if the IT staff termination rate went down. For this to happen, it is important to understand what causes terminations in the first place, and that will be our topic today.

5 Most Common IT Staff Termination Reasons

Performance Issues

Leading the list of IT staff termination reasons, poor performance would be a deal breaker. Incompetence in any form is a reason for getting fired. If someone gets failing marks after an IT staff performance evaluation, it shouldn’t come as a surprise if they get a notice of termination.

Breach of Company Policies

Another clear-cut reason to fire someone is if they violate company policies. The IT staff code of conduct covers a wide scope, from the proper use of company resources to following strict data security protocols. Any breach of these policies can warrant termination.

Lack of Adaptability

A competent IT professional should be able to keep up with rapidly changing technology. There must be continuous learning for IT professionals, and adapting to technological changes in IT. Their inability to do this will diminish their value to the company, and there will be no reason for them to stay on the payroll.

Communication Issues with IT Staff Leading to Termination

Many IT projects require collaboration between team members, as well as with clients or management. Because of this, many companies invest in improving communication skills for IT professionals through team-building workshops or training on IT staff communication strategies. This addition is a vital step toward minimizing potential communication issues. If, despite these efforts, the tech guys cannot step up in this area, they are likely to get fired.

Cultural Misfit

Although not as common as the other IT staff termination reasons, a cultural misfit is still a valid reason for a company to terminate their IT professional. It can be difficult for individuals to fulfill their role in the company if there is discord within the team. Here, your company would be better off finding the right IT talent for your company culture, and firing those that are not a good fit.

Choose Your IT Staff Carefully to Minimize Risk of Termination

There might be other IT staff termination reasons besides the ones above which are by far the most frequently cited. As a business owner, you must consider these reasons the next time you hire an IT professional. In addition, when hiring an IT provider, you must be sure that they pass all the criteria mentioned in the 7 Components of Auditing an IT Provider. You can download the list right here. 

Choosing the right provider will certainly reduce the need for eventual termination, and instead, it might lead to a long-lasting and fruitful professional partnership. If you need help finding the ideal IT team for your company, we can give you a hand. Call us today and we will schedule you for a free consultation!

IT Support Decision: In-House IT vs MSP

In-House IT
Cybersecurity, Manage Service, Security, , , , , ,

In the digital era that we are in now, there is no question why reliable IT support is a must for all businesses. Recently, if you want to stay productive, competitive, secure, or relevant in your industry, you need to have the proper technology in place. Ultimately, you also need capable In-House IT professionals to handle all these tech needs.

The big question for many business owners is whether to hire an in-house team or to partner with a managed services provider. Both options have pros and cons. To make the right choice, you need to analyze the many differences carefully. To make a thorough In-House IT Guy vs Managed Service Provider comparison, let’s answer some of the most crucial questions.

What Can They Do?

Your In-House IT Guy

An in-house employee tasked with handling the company’s IT concerns is capable of regular IT infrastructure maintenance, general software, and hardware troubleshooting, and dealing with regular technology concerns.

Managed Services Provider

A managed services provider can do everything that the IT guy can do, plus a much wider scope of services and solutions. An MSP employs several highly trained experts in various IT fields, so no matter what the issue, there’s bound to be at least one individual specially trained to address your problems.

How Much Do They Cost?

Your In-House IT Guy

The cost of hiring an IT guy is equivalent to having an additional employee on the company’s payroll. It appears to be the more cost-effective option until you encounter a problem that is beyond your IT guy’s expertise, and that requires you to hire a third party. Furthermore, you would also have to spend on training, benefits, and even equipment for every IT professional you have on your staff.

Managed Services Provider

MSP services usually come at a fixed monthly fee, the size of which would depend on the services that you need. It might be a higher cost than a single monthly salary, but it is inclusive of everything you would need. There will be no surprise expenses, which is much better in terms of budget management.

What Level of Expertise and Support Do They Offer?

Your In-House IT Guy

An In-House IT guy knows your systems like the back of his hand. This familiarity plus a strong understanding of your business, enables him to make sound decisions that will benefit your organization. On the other hand, their skills are limited compared to the combined skill set of an entire MSP team.

Managed Services Provider

MSPs employ many IT professionals trained in diverse fields, from network management and cybersecurity to disaster recovery and cloud services. They will deploy their appropriate specialist to your company depending on your specific needs, so you will always get the best service.

Can They Provide Scalability and Flexibility?

Your In-House IT Guy

Since they are just one individual, it would be difficult for them to adapt to sudden changes in the system, or to handle highly specialized projects. This can cause delays and a lack of efficiency in operations.

Managed Services Provider

Scalability is one of the biggest advantages of working with an MSP. The services they offer are always flexible and can be adjusted based on the changing IT needs of your business.

Final Thoughts

Based on the In-House IT Guy vs Managed Service Provider comparison above, for most businesses, working with an MSP presents significant advantages. However, keep in mind that not all MSPs are equally reliable. Before signing up with any provider, make sure they pass all the criteria listed in our 7 Components to Auditing an IT Provider. You can download the list here for your reference.

We can help you eliminate all this unnecessary spending. Call us today!