Tag Archives: managed IT services

What Are Co-Managed IT Solutions and Why Do You Need Them?

Co-managed IT solutions

Are you overwhelmed by IT issues that take time away from your core business? Do you worry about the efficiency of your internal IT team? If you answered yes to either of these questions, then maybe it’s time you considered co-managed IT solutions. Hundreds of businesses around the world have already made the shift, and many of them are now thriving because of it. But what are co-managed IT solutions anyway, and why does everybody seem to be getting in on it?

What Are Co-Managed IT Solutions?

To handle their current technology, most businesses either maintain an in-house IT team or outsource all IT work to a third-party managed service provider. Both options have advantages, and usually, you would have to choose one or the other. These days, you can get the best of both worlds through co-managed IT solutions.

Co-managed IT solutions are a collaboration between your in-house IT professionals and an MSP of your choosing. With this kind of setup, you can enjoy the comfort and familiarity of having your people on board. You can always rely on the expertise of an IT provider, no matter the issue.

Reasons to Avail Co-Managed IT Solutions

Many small and medium enterprises are now using co-managed IT solutions, but this doesn’t mean it is the best route for everyone. Certain operations thrive better with an in-house IT division, while others are better at delegating all their IT needs to an MSP. So, how do you know if co-managed IT solutions are right for you? Here are some telltale signs.

You Need Both Your Internal Team and External IT Specialists

In-house experts are very familiar with your IT infrastructure and can provide insights that a third-party expert is not privy to. External IT professionals, on the other hand, might have far-reaching expertise that your staff does not. Working together, both groups can give you the best IT infrastructure possible.

Your Business is Expanding Fast

Growth is good, but it also means more tech issues to handle. You might be confident enough in the skills of your IT staff, but the work will probably pile up faster than they can keep up. A co-managed setup can keep your business expansion on track without burdening your staff.

Your Tech Requirements are Highly Specialized

Some businesses have specialized technology needs beyond the scope of regular IT professionals. Instead of spending company resources hiring costly specialists or making your staff undergo training, you can simply find a co-managed IT provider to do the job.

Final Thoughts

Co-managed IT is a popular course of action for many small and medium businesses today. Choosing it can bring about a significant boost in work efficiency, employee satisfaction, sales, and overall business performance. To find out whether co-managed IT solutions are the right choice for your business, you can refer to our Essential Guide to Co-Managed IT, which you can download for free right here. You can also call us anytime, and we’ll be right over for a consultation.

5 Reasons Your Small Business Should Consider a Virtual IT Help Desk

A managed IT help desk can deliver fast, effective IT services without the time and hassle of managing it internally.

A managed IT help desk can deliver fast, effective IT services without the time and hassle of managing it internally.

As your business expands, the different technologies that your business uses is almost sure to grow. With that comes additional need for tech help, which leaves many businesses wondering whether they should hire in-house IT employees, or work with a company that offers managed solutions. The truth is that it really depends on your current business processes, budget, and the amount of tech help that you require. Most small businesses that are just starting to consider managed solutions are running into their first large-scale IT problems and want to be sure that they do not run into these issues again. For companies in those positions, a virtual managed IT help desk can be a great first stepping stone, particularly when the company also offers on-site solutions. There are many reasons why a managed service might be more beneficial for your business than other options that are available.

Lower Operating Costs

The biggest and most obvious benefit of virtual managed IT help desk is the lower operating costs that a business enjoys compared to bringing in their own guys in-house. Since you aren’t paying for full-time services (just sporadic full-time coverage as needed), you can expect to pay quite a bit less than a full salary would cost you. Another added benefit is the fact that managed IT teams have a wealth of experience in hiring dedicated IT talent. This means that you will have access to a higher level of talent at a lower price than you would expect to pay hiring out on your own.

Fast Response

Our IT teams have the systems in place to ensure that we are able to respond to all queries very quickly. When your company runs into IT issues, it could be costing you thousands of dollars while you wait for your IT team to fix the issue. A quick response time, even when using managed services ensures that you have peace of mind and feel adequately protected against all issues.

Industry Expertise

Trying to find IT talent ton your own when you have never hired IT talent previously can be difficult. There is a lot of technical jargon that your team will have to brush up on, and evaluating candidates when you have no internal IT talent can be incredibly difficult. One benefit of a virtualized IT help desk is the fact that you know that you can put faith in the managed solution to deliver exceptional talent at a greatly reduced rate than you would expect to pay in-house.

Systematic Approach

Having the right systems in place is important for delivering accurate, fast IT services. These systems would take weeks or months for a business with no previous experience to implement. But, managed solutions will already have these systems in place, giving you access to thousands of dollars in value just by signing up. This eliminates the learning curve that most businesses go through as they onboard new IT talent.

Proactive Measures

Another reason why many businesses choose managed services over bringing in their own talent is the fact that the managed services have strict measures in place regarding proactive measures. They help to keep It issues from popping up in their first place and have the processes in place to ensure that every client receives the same treatment.

If you are interested in virtual IT help desk services that can save your business time and money, please reach out and contact us today to schedule your first, risk-free consultation. We’ll take a look at your business, let you know how we can help you solve your IT problems, and recommend a plan that will help your business grow.