Tag Archives: Cybersecurity threats

Top Mistakes to Avoid When Training Staff on Cybersecurity

Training Cybersecurity

As technology continues to advance, so do the techniques used by hackers. We must keep up with their evolving strategies to keep our systems protected. To do this, regular cybersecurity training of employees is a must. Studies show that an effective training method can reduce vulnerability to phishing and similar attacks from 60% to 10% within a year.

7 Common Mistakes in Cybersecurity Training

You can do many things to get the most out of each training session. But today, we will focus on what you should NOT do because they are counterproductive to the training. Here are the top mistakes you should avoid.

Boring Training Sessions

If the training comprises text-heavy slide shows with someone just reading out loud, then you can’t blame your employees for nodding off in the first few minutes. Not only will they lose interest, but they will also gain absolutely nothing from the training. Instead, use a more engaging approach. Replace text with visuals. Encourage interactive discussions. Have some group work.

Same Program for Everyone

In any organization, members have varying skill levels. With cybersecurity, some employees might be more aware of the latest trends. Others might not even know what phishing is. So a one-size-fits-all cybersecurity training program is bound to fail. You need to address everyone’s level and train them accordingly.

One-Time Workshop

Many still believe that compressing all the key learning areas into one big training session will work, but it will not. You can squeeze as much value as possible into a single session, but there should be a follow-up. Better yet, there should be a series of follow-ups. Ongoing reinforcement is one of the best methods for making any lesson stick.

Focusing on In-Office Cybersecurity Training

Yes, it is important to practice online safety while in the office. But most companies today have employees in a hybrid work setup or working full-time from home. With this being the new norm, the training program must also address mobile security.

Insufficient Leadership Support in Cybersecurity Training

We always say that children emulate the behavior of their parents. The same goes for employees and their superiors. Whatever the staff is learning, the top executives must be as well.

Leaving out Incident Response Training

Prevention is indeed better than cure. However, this doesn’t mean we shouldn’t talk about handling cyberattacks when they happen. Employees need to know what actions to take in the event of a data breach to prevent the damage from escalating further.

Lack of Proper Assessment

Cybersecurity training does not end when the facilitator gives their last remarks. You must test the participants on what they have learned with these efficient assessment methods. It could be standard question-and-answer tests or random phishing simulations to check if and how the employees will apply what they have learned.

Final Thoughts on Cybersecurity Training

Before you take your staff on their next cybersecurity training, keep these mistakes in mind and avoid them at all costs. Plan the training program so it can deliver maximum impact. Better yet, you can use a tried-and-tested program created by established and trusted cybersecurity experts to train your staff. That is something that we can help you with.

It pleases us to present the latest tool in employee cybersecurity training—our very own microtraining platform. This method tackles all the important aspects of online security, from threat identification to incident response and everything in between. If you are interested in learning more, we have a demo of the platform that you can download by clicking right here. 

Training Employees to Spot Social Engineering

spot social engineering

Social engineering is one of the newest methods hackers use to access sensitive information. Rather than attacking a system directly, this technique relies on human psychology to gain information. This method is brilliant when you think about it because it does not have to deal with going past ironclad network security. If hackers can manipulate even a single employee, they might hand over sensitive information on a silver platter, and the hackers can take control of the organization’s entire system. This is why its important for your employees to learn how to spot social engineering.

Companies must understand that if you can’t spot social engineering it can compromise business security. Reports show that over 90% of data breaches happen because of social engineering. Phishing scams account for 54% of these cases. The good news is that there is a way to prevent social engineering threats, and that is by training employees.

Popular Social Engineering Techniques

There is a lot to cover in training employees to spot social engineering. A logical start would be to discuss the most popular techniques so employees can recognize and avoid them.

Phishing is the most common method because it is easy to execute. It also yields positive results, at least for the hackers. This method entails sending emails that deceive victims into clicking a malicious link or divulging sensitive information without realizing it.

Pretexting is when a hacker gains the victim’s trust through a pretext or a created scenario, which is part of a larger, more convoluted social engineering attack plan. There is also the quid pro quo attack, where the hacker lures the victim into divulging information in exchange for something in return. Tailgating, or piggybacking, is a popular social engineering technique where the victim unknowingly gives the hacker access to a secure location.

Importance of Employee Training To Spot Social Engineering

These social engineering strategies would be much easier to execute if employees were untrained and unaware of the risks involved. The damage could be monumental, as the $100 million phishing scam on Google and Facebook illustrates. From 2013 to 2015, a team of hackers sent numerous phishing emails to specific employees of Google and Facebook, telling them to deposit money into fraudulent accounts. They could collect more than $100 million from this scheme.

Now, even if your business does not have that kind of revenue, you can still be a victim. These days, hackers are targeting small businesses on a massive scale. Every employee can also be a target, from customer service personnel to top executives, so you must conduct training across the board.

Best Ways to Train Employees to Spot Social Engineering

There are several methods of training your employees to spot social engineering. Traditional classroom workshops, either personal or online, are excellent for an in-depth training session. A one-time seminar is hardly enough, though, and that is why we also recommend regular refreshers.

Unannounced phishing simulations are effective in evaluating employees based on how much they have learned. It would surprise you how so many people do well in theory but still won’t be able to tell the real deal when it is staring at them from the inbox. Being bitten once in a simulated attack will teach your employees to be more vigilant.

Final Thoughts

Organizations can achieve a high level of protection against social engineering if everyone is sufficiently aware of the risks and knows what to do in case an attack goes through. Besides the various training methods, you will implement, we strongly advise you to download our infographic, “The Top 10 Steps to Take If You Think You Have Been Hacked.” Print it out and post it on every department’s bulletin board. Be sure all your employees also get their own copy.

For more information about social engineering and how to avoid becoming a victim, call us. We can get you up to speed on the latest preventive measures and keep your company safe from the prying eyes of cybercriminals.

Is Your Organization Prepared to Respond to a Security Incident?

Security Incident

One cybersecurity incident takes place every 14 seconds. Contrary to common assumptions, hackers are not only attacking big businesses. Everyone is now a target, from multinational corporations to small local businesses. With no discernible attack pattern, it’s hard to tell who the next victim will be. Owners must prepare all organizations with a cyber-attack response in case of a security incident.

Importance of a Security Incident Response Plan

A ready response to a security incident saves you precious time when faced with an online threat. You have already developed the plan. You just need to execute the actions, so there won’t be any need for second-guessing or unnecessary and costly delays.

An incident response plan, also called a data breach response plan,

will prevent further data loss or system damage, minimize downtime, cut financial losses, and help preserve your reputation among clients. Of course, it also helps your business get back on its feet as quickly as possible.

How to Create a Security Incident Response Plan

Creating a security incident response plan is a lengthy process that you should start long before a breach happens. It is not something left for the last minute when you’re in imminent danger. So here are the fundamental steps that you should take.

1. Assemble an incident response team.

Select competent individuals who can immediately take action during a security incident emergency. Make sure everyone is fully aware of their tasks. Enlist external assistance if necessary.

2. Backup your data.

Breaches typically target an organization’s data either to steal it, destroy it, or get unauthorized access for malicious purposes. Whatever happens to your data, you should always have a secure backup to fall back on.

3. Monitor your system.

Vigilant monitoring alerts you of online threats before they escalate. Security Information and Event Management (SIEM) systems and big data analytics can ensure rapid detection to safeguard your system and minimize damage.

4. Prepare contingency plans.

These are the actions, and processes to execute when the security incident crisis starts. These would constitute a large part of your organization’s incident response plan. Here, you must include all the processes needed to shut down the system, contain and assess the damage, and notify customers of the situation.

5. Practice simulations.

Preparing a response differs from carrying out the plans and strategies. Besides educating your employees on what to do in case of a security incident, you must also conduct regular simulations. This process will sharpen their responses and train them to take a calm approach when handling the situation.

6. Check and update regularly.

Cybersecurity threats evolve rapidly. A reliable response strategy today might be worthless in a few months. To keep your security incident response plan relevant and suitable, regularly check it and update variable elements like contact details, processes, and technology as needed.

Boost Your Defenses against Security Incidents

Preparedness to respond to a security incident is vital. However, this is just the tip of the iceberg of your cybersecurity strategy. There are many other ways of boosting your organization’s defenses, such as training your employees regularly and making them aware of the importance of cybersecurity. You can also restrict access to sensitive data, tighten the perimeter of your IT infrastructure, and enforce a strict BYOD policy.

Many recent security issues arise from using personally owned devices for work-related matters. You can mitigate such risks by implementing a comprehensive BYOD policy that outlines specific requirements, restrictions, and sanctions. Not sure how to create a policy from scratch? We have a BYOD policy template right here that you can download for free and customize to match your company’s needs. Contact us now if you need additional help!

The Top 7 Mobile Security Threats to Address in Your BYOD Policy

Mobile Security Threats

BYOD or Bring Your Own Device is a modern practice where employees use their personally owned gadgets – smartphones, laptops, tablets, or whatnot – for work. This is opposed to the traditional method of using company-issued equipment exclusively for work stuff which can have mobile security threats.

The BYOD policy has several perks, such as more flexibility in remote work, a healthier balance between work and personal life, and reduced equipment expenses. However, some challenges arise from this practice, particularly in terms of business mobile security threats.

When employees use the same device for all their dealings, this could create several mobile security threats that the company must address in the BYOD policy. Here are seven of the top threats and our recommended solutions.

Mobile Security Threats – Device Theft

In the event of stolen or lost devices, unknown entities could have unauthorized access to sensitive information stored on the device. To guard against these mobile security threats, there must be a way to delete data from the device remotely.

Malware Infection

Malware can quickly lead to a data breach and security problems. Your company can avoid this if all personally owned devices have reliable, updated antivirus software to guard against malware infection.

Unsecured Wi-Fi

Encryption is necessary for maintaining the confidentiality and security of data, so most work and home networks have this. However, public hotspots are common for mobile security threats. If you need to connect to an uncertain network, use a VPN to guarantee data security.

Mobile Security Threats – Phishing

People are more relaxed when using their mobile phones than when they use a company computer. Because of this, many are prone to becoming victims of phishing attacks. Constant reminders would help instill a natural sense of caution in employees.

Outdated Device

Not all employees are gadget fanatics who would immediately fall in line when the newest iPhone is released. Many would stick to their old gadgets until they fell apart. While we might applaud their frugality, outdated devices can put corporate and personal data at high risk with mobile security threats. You can state in your BYOD policy that there must be a mandatory regular upgrade of all devices employees wish to use for work.

Risky Apps

Personal phones and laptops often contain games or other apps that might not be completely secure. These apps sometimes request permissions that could put your device’s contents at risk. To avoid these risks, the BYOD policy must prohibit the installation and use of these unverified apps.

Encrypted Data

When sending digital correspondence from a work computer, all data is automatically encrypted to keep it confidential. Public hotspots and some home networks might not have sufficiently secure levels of encryption, which will compromise your data. Mandatory use of proper encryption before sending out any business data will help prevent such compromises.

Creating Your BYOD Policy to Prevent Mobile Security Threats

If it is your first time drafting a BYOD policy for your company, it can get intimidating, considering all the issues that need to be addressed. For instance, the mobile threats we have listed above are just some of the potential problems you would have to deal with, and we are sure you would think of more as you go along.

To ensure you do not forget any crucial aspect, we strongly recommend you use the BYOD policy template we have created specifically for this purpose. It is a comprehensive but concise document, including everything from permitted devices and security specifications to restrictions and sanctions. Of course, you can customize it as you see fit by adding or removing items to make it appropriate for your organization’s security goals. Call us now if you need additional help!