Category Archives: Malware

How Easy is it to Obtain Malware When Installing Software?

Malware, Security, ,
As many as 1 million malware threats get released every day, often on third-party sites offering software for download.

As many as 1 million malware threats get released every day, often on third-party sites offering software for download.

Malware is still a vital enemy of any business that wants to avoid downtime. Much like hackers, it seems that those who create malware are eerily several steps ahead of those who create ways to stop it all. According to the most recent reports, 1 million malware threats get released every day in the online world. Last year alone, there were 317 million pieces of malware created, which is just astounding at the level criminals go to in obtaining personal information.

While many businesses choose to turn this kind of information off, it’s even more problematic when downloading software off the net. Even if you usually avoid such downloads, you may need a particular program at the eleventh hour, despite not being sure about its background. This becomes even more of a problem if one of your employees downloads a program you’re not aware of and ends up infecting your system with malware.

Unfortunately, third-party sites offering software is where criminals often place their malware, and it could essentially shut you down in an instant. Some malware could bring extended downtime to your business and cause serious financial harm.

With some astute awareness, however, you have ways to check those online programs so you know they’re safe before you download them.

Finding Information About the Software You Need

Any program you want to download from the net about safety is easy to research on Google. Never download a program instantly without doing that research first since you’re basically doing cyber Russian Roulette. It’s imperative you let all your employees know how to research a program before they go and download one they need in a hurry.

Keep in mind, though, that a third-party site you once trusted before to download software could get impersonated by a cyber criminal. All it takes is just one letter change in the URL, and you could end up on a faux, identical website. Once you start downloading malware, there isn’t any way to stop it.

Your best move is to just download the software directly from the publisher’s main site. You know it’s legit going this route. Still, if you haven’t heard of the program before, do an online search to see what people are saying about it and whether it’s truly safe.

Scanning Software Before it’s Downloaded

You can always use virus software and scan the program for malware if you’re still not sure. Even better is having a managed service provider watching over you for these threats in the first place so you know everything downloaded is safe. An occasional flaw in some virus software is that it may give a false positive on malware. This doesn’t mean the software isn’t safe, yet it’s best to avoid it if your virus software says something is there.

The good news is that when virus software thinks malware is there, it tells you what the malware program is. Just look it up on Google so you know it’s a real threat and not a mistake.

Much of this is easily dealt with when using a managed service like ours here at SystemsNet. Through our Vita, Vita Plus, and Vita Pro packages, you’ll have complete management of your entire system so malware doesn’t become an issue.

We quietly monitor your network remotely so we’re aware of any threats before they even happen. In the event you do get malware unleashed on your computers, we’re there to remove it in minutes so it doesn’t shut you down.

Contact us to find out more about our comprehensive IT services and how we’ll help you overcome the most dangerous cyber threats facing businesses today.

3 Tips to Keep Viruses Away from Your Small Business Network

Anti-virus, Malware, Security, ,
Following a few basic principles and keeping up on the latest scams should generally keep you save from viruses.

Following a few basic principles and keeping up on the latest scams should generally keep you safe from viruses.

The problem with viruses is that the nature of the threat and the tactics of those who employ them change from year-to-year. Small business owners already have more on their plate than they can handle, so keeping up with the latest antivirus trends isn’t easy.

However, even if you’re not combing the Internet three hours a day to stay up-to-date on the latest virus tech news, if you follow a few basic principles, you can avoid many of the worst virus traps.

These three quick tips will help you adopt essential cybersecurity habits for your small business:

Tip #1: You Are Your Own Worst Enemy

Employees are typically the biggest threat to a business network. Most viruses gain entry because of an unwise action among your staff. Macros malware has had a come-back recently (see this Microsoft report, if you don’t believe me) because hackers now try to trick users into enabling macros.

Or employees open email attachments from unknown senders or click on links in emails that seem legitimate.

Most of it is common sense:

  1. Don’t enable macros unless your IT team is instructing you to do so.
  2. Never open attachments from a stranger. If someone you know sends you an attachment, but the email seems a little off — if you have even the slightest suspicion that maybe the person’s email was hacked — communicate with the person first and confirm it before opening the attachment.
  3. Never click on links in an email claiming to be from a company that is asking you to provide account information (log-in info, personal data, etc.) by clicking on that link.

For example, if you get an email claiming to be from Wells Fargo telling you to click on a link to reset your password because of an alleged security breach, don’t click on the link. If you’re truly concerned about it, follow these steps:

  • go to the bank’s website through your browser (not through any link in the email)
  • log into your account through the normal channels
  • check your account messages to see if there really is an issue

Apply this routine to any email telling you to click on a link. If it appears to be with a company you know — even if it looks legitimate — always log into your account the normal way and avoid the email link.

Another essential habit: keep your software up-to-date. The latest versions of software often have patches that fix holes in security. Neglecting to keep our systems up-to-date is yet another way we become our worst enemies.

Yes, these are basic principles, but sometimes the madness or exhaustion of work short-circuits our common sense. It’s good to be reminded of essential security habits.

Tip #2: Get Some Quick Training Under Your Belt

In a recent news story from May 2015, it was observed that small businesses often bear the brunt of hacker attacks: “According to Symantic’s Internet Threat Report examining trends for 2013, 30 percent of targeted cyber-attacks (called “spear-phishing”) were aimed at businesses with 250 or fewer employees. And one in five small businesses received at least one spear-phishing email during the year.”

If you’d like to get some thorough cybersecurity training tailored for small businesses but you don’t have much time, consider the U.S. Small Business Administration’s free online training course, which only takes 30 minutes to complete.

Tip #3: Be Aware of Unusual Scams

The fake IT phone call is the perfect example of an unusual scam. In a May 12, 2015 report, an ABC News station alerted the public to a scam in which an imposter claiming to be an IT person called individuals and asked for personal log-in information so that he or she could remotely remove a virus on their computer. Of course, the imposter described the alleged virus in apocalyptic terms to stir the person into a state of panic.

In the news report, Kathy Birr, the Director of Dispute Resolution for the Better Business Bureau, said this: “They gain your trust and scare you and convince you that there is a problem and they need to fix it fast.”

At SystemsNet, even our basic service package Vita comes with our top-notch anti-malware assistance and virus monitoring. Contact us for more helpful information about anti-virus practices for small businesses.

Beware of Ransomeware

Malware, , , ,
Ransomware is in the news lately -- it's worth it to invest in experts to guard your clients' information.

Ransomware is in the news lately — it’s worth it to invest in experts to guard your clients’ information.

A new type of computer virus, called CryptoWall, a family of ransomware programs that lock up computer files, are making headlines. Typically, virus software has been used to destroy computers or steal files, but according to NBC Nightly News computers hackers aren’t just stealing people’s information anymore, they’re now hacking into computers and locking you out until you pay up. They are accessing files, tax documents, and personal information, and then holding it all ransom with a clock giving you only a short window of time to pay the specified amount. These criminals have their sights on larger targets too, and have hacked into over one million computers including small businesses and even a police department. In Dickson County Tennessee the Sheriffs office had to pay 600 dollars to retrieve their files that were being held ransom. It can happen to anyone and at any level, but security experts say, “don’t pay, if none of us paid the ransom, these guys would go out of business.” By paying to get your files and computer back you’re fueling their fire, and will keep their operation profitable. Protecting personal and work computers from dangerous malware is the most important thing people can do. The experts suggest, prevention through updated anti-virus software, backing up files on external hard-drives and being sure to disconnect the hard-drive after, and being careful of what emails are being opened, are a few of the ways to protect your computer. The hackers often send out an email pretending to be a trusted organization like the United States Postal Service, then require the user to open a file that needs to be downloaded, and, unfortunately, sometimes it’s as simple as one click, and they’re in. From a business stand point, it’s worth the time and money to have experts guarding your clients information. Hackers know they are ahead of the average user when it comes to computers, that’s why having your own well-equipped artillery of experts to ward them off is well worth it. Contact us if you’ve been struck by a disaster and need to get your servers and work stations up and running, or if you are looking to prevent one altogether.

What Malware Is and How to Avoid It

Malware,
20141201

One of the most nefarious types of malware is spyware, which can result in a stolen credit card, or even a stolen identity

Malware can be a bit of a pain, can’t it?  Nobody really likes malware.  It is malicious software, after all.  It comes in many forms, but it doesn’t encompass all viruses.  Generally speaking, malware does one of a few things.

The first type of thing it does is destroy your system.  None of your information will get sent to the people who made the virus, but your computer can’t be used afterwards without a ton of work or, sometimes, an entire re-install of your Operating System.  These tend to be a pain, but are mostly harmless after a couple of weeks.  There are other viruses that aren’t so forgiving, though.

Those types of viruses are Spyware.  These are usually hard to notice, and they gather your information and send it back to the developers of the virus.  These are the kinds that will do lasting damage to you, usually resulting in a stolen credit card, or maybe even a stolen identity.  The damage done by these forms of viruses can be very difficult to repair.

Credit card companies have gotten better about spyware in recent years, and have made it easier to spot when this happens.  This usually comes in the form of a text message to your phone saying that it’s amazing how you went from California to Italy in 5 seconds, and blocking your card’s use until further notice.

In all of these cases, viruses can often be preventable.  Using an advertising blocker on websites you’re not familiar with can stop viruses leaking through advertisements, and running regular virus scans can help remove any unnoticed viruses before they do too much damage.  If you’d like to figure out more, you can contact us.