Monthly Archives: November 2021

Protect The Lifeblood of Your Business With 24x7x365 Proactive Monitoring of Network Infrastructure

Manage Service, , , ,
IT professional in a control monitoring center using a laptop to monitor a business' network infrastructure

Protecting your business with proactive network monitoring.

Your network infrastructure is the lifeblood of your business and it should be under 24x7x365 proactive monitoring. As a business, you have to protect the core of your operations and your network infrastructure is at the heart of it. Significant downtime can result in losses in productivity and losses of profitability for your business. Your business needs to have a dedicated proactive monitoring solution in place to watch for downtime and other malicious threats.

Maximize The Availability of Your Network Infrastructure

Businesses that fail to proactively monitor their network infrastructure will be more vulnerable to downtime and other malicious threats and attacks. Businesses need a team of dedicated IT professionals who will monitor their network infrastructure 24 hours a day, seven days a week, and 365 days a year. A 24x7x365 Proactive Monitoring service will do the following:

  • Monitor your network infrastructure for suspicious activity, malicious attacks, and system failures
  • Ensure your mission-critical systems and applications are up and running as intended
  • Limit the chances of your network infrastructure going offline
  • Detect and correct small problems before they turn into major problems
Protect Your Infrastructure from Human Errors and Cyberattacks with 24x7x365 Proactive Monitoring

With 24x7x365 Proactive Monitoring, your business will be equipped with remote monitoring and maintenance tools to monitor the lifeblood of your systems 24x7x365. Your network will be proactively patched and updated. A proactive monitoring service will monitor your systems for unexpected downtime, server disruptions, cyberattacks, human errors, and other issues that could lead to system and network crashes.

A proactive monitoring service will perform an analysis of your network to make sure that it is set up properly and set up to avoid downtime and setbacks. With 24x7x365 proactive monitoring, you will have a greater sense of relief knowing that your network infrastructure is being protected.

In the current business environment, it is crucial that a business’s network infrastructure is available at all times and disruption is kept to a minimum. At SystemsNet, we respond proactively to events as they take place, minimizing their impact on your business. As a result, our proactive monitoring services will reduce network infrastructure downtime.

We will monitor and maintain your business’s network infrastructure, network devices, and manage your configuration, ensuring everything performs efficiently and seamlessly.

24x7x365 Proactive Monitoring: More Than An Extra Set of Eyes

24x7x365 monitoring takes on critical and tedious tasks off the shoulders of your internal IT team. With our proactive monitoring service, your internal IT team can redshift their focus and turn it back to tasks that can generate revenue, instead of being concerned with operational tasks. With proactive monitoring, problems that cause disruption to your infrastructure will be eliminated. Proactive monitoring will serve as more than an additional set of eyes on your network infrastructure. The service will do the following:

  • Provide greater visibility into your networks and applications
  • Troubleshoot issues before they negatively impact your business
  • Monitor the performance of your network, uptime, and connectivity
  • Prevent downtime and outages by using early warning detection
  • Schedule updates and patches regularly

A true IT firm will immediately know when any part of your network goes down without you alerting them. We understand that network uptime is a priority and we will proactively monitor the health of your network infrastructure. Proactive monitoring is completed in a manner that will ensure your servers are efficient and healthy 24x7x365. We understand that every minute counts and small problems can significantly impact the services that you provide your customers and clients. Our proactive monitoring of your network infrastructure will enable you to focus on growing and excelling your business, while offering your business the flexibility and scalability it needs.

To discuss our proactive monitoring services and solutions, contact us today.

Here Is Why You Need Perch Security for Your Business Security

Security, , ,
IT professional using a laptop with Perch Security solutions to safeguard company data from cyberattack.

Keeping your company safe from cyberthreats using reliable security solutions.

It is 2021, and technology has taken over the workplace more than ever before. During the height of the COVID-19 pandemic, nearly 70% of full-time employees in the US transitioned to remote work.  The move into the post-COVID world has seen only a few changes, with roughly 58.6% of the US workforce continue to work from home, and some businesses looking to continue a hybrid approach to being in the physical office.

Remote working has numerous benefits, and many people have accepted it as the trend that businesses now want to apply in their processes. However, it also presents a breeding ground for cyberattacks. Hackers are now using the opportunity to target companies with the increased risk of leaking information and company data.

Also, cyber threats continue to advance with the advancement in technology. Therefore, it is more critical than ever before to look at the issues you need to address your company’s vulnerabilities. Cyber threats encompass a variety of things including, phishing, malware, ransomware, data breaches, and compromised passwords.

Luckily, you can manage to stay safe by using Perch Security and enjoy its numerous safety features to keep your company safe from cyber threats. Here, we outline the top benefits of using this security solution for your business. Let’s dive in!

What is Perch Security

Perch Security is a solution that helps with threat detection and response management to allow organizations to design, deploy, and control a customer cybersecurity program. It offers various functionalities, such as threat hunting features with drill-down capabilities to assist business administrators in evaluating threats with real-time alerts, logs, and related information.

With these solutions, the company always gets notified of potential security threats in the systems or malicious activities across the network and connected devices using a unified portal. The IT personnel have visibility of every Windows log, HIPAA, active assets, and PCI DSS compliance. They can view the networking status and all the metrics for improving security on the easy-to-use dashboard interface. With Perch Security, users can launch a robust cybersecurity program or add depth to their existing visibility and enhance the functioning of the security systems.

Features of Perch You Need For Your Business Security

Multi-Tenancy

You can relish the core multi-tenancy features that come with Perch. It will enable you to manage alerts for the various businesses or clients you like. Therefore, managed service providers can use these features to have a robust and reliable service for their clients.

Threat Hunting

Perch has tier-1 alert support that reduces unnecessary noise and alerts. The notification you receive is the real threat, giving you accurate information to act accordingly. The threat analysis works automatically to keep your systems safe, giving your analysts time to look at other business-critical processes. They can investigate the alerts, analyze traffic and logs.

Log Ingestion

Users can ingest logs from the Windows Event logs and Syslog and retain them as a measure to meet compliance requirements. The solutions will generate natural highlights to log events based on the log data. You can use this to report effectively and visualize your processes. You have extra insights when it comes to building endpoints and network traffic data.

Threat Management

Perch offers users an interface to input and manage unique threat indicators and share them with others if they would like to get assistance. Users can build a separate threat intelligence respiratory intelligence at a fraction of the initial price tag. You have more control over the threat data.

The need for security in small and mid-sized businesses is not an option anymore. You have to protect your business from cyber threats actively. Contact us at SystemsNet to consult about your company’s IT needs and security.

A Practical Guide for VoIP vs Traditional Phones – Pt 2

VOIP, , , , ,
Businessman using a computer with VOIP video conferencing features to connect to his remote team members.

Connecting with your remote team members through video conference.

Welcome back for part two of our discussion on VoIP vs Traditional phones.  If you missed the first part, click here to catch up on the discussion started in last weeks segment.

Video Conferencing: Digital Only

Video conferencing, already popular, has seen a skyrocket in use during the last year of COVID remote work. It is also one of the things that traditional phones simply cannot do. Video conferencing is a digital-only feature that most VOIP packages are equipped with by default. Whether you are holding conferences with many remote team members or connecting with distant teams in other business locations, video conferencing is a great way to turn your phone system into a live digital meeting platform at the same time.

Flexibility: In-Office Only vs Any Device Anywhere

Of course, the biggest difference between traditional phones and VOIP is flexibility. Traditional phones are installed one office at a time by stringing physical wires from desk to desk. This requires your team to all be in one place, or for a new installation of traditional phones in every office location.

VoIP is not at all limited in this way. Because VoIP is a program that can be run on any connected computer or mobile device, it is ultimately location-flexible. Just as employees could answer their work number in the parking lot or lobby of your building (not just at their desk), they can also forward that number to the VoIP installation on their home laptop, personal cellphone, or to their desktop computer in another business location.

VoIP numbers and the unified network they create for a business are both device-flexible and location-flexible. This allows for remote team members, dispersed and traveling team members, and multi-location businesses within one business account and installation process.

Scalability: New Installation or New Accounts

VOIP is also considerably more scalable than traditional phones. To add a new member to a traditional phone system, you must wire a new desk. And to subtract a desk or team member is not an easy task. With VoIP, scaling is as easy as making a new employee account. You can give individual lines to all your summer interns and then put them away again when the interns go. You can expand your business with new team members and quickly connect them with their own business phone line or you can easily subtract a departed team member from your plan with no hassle or cables to consider.

Cost: Getting More for Less

Comparing the cost of traditional phone lines to VoIP business plans is often found comparable as an effect of the industry. However, as VoIP pulls further and further ahead of traditional phones, the value for that cost becomes less comparable. Get more features and more flexibility with VoIP business phone plans. In addition, the scalability makes it possible to fine-tune your phone costs based on your team size and communication needs.

Technology: Even Traditional Phone Companies are Making the Switch

One of the best arguments in this comparison is that traditional phone companies are also expanding into VoIP. This is not a matter of straight industry competition, even the traditionalists recognize that VoIP is the future and will eventually replace traditional business phones.

VOIP – The Modern Business Phone Solution

Comparing traditional phones to VoIP, the choice becomes clear. Even if you have moved into a building with a few handy phone lines still hanging around, there is no question that VOIP is the business phone solution of today and the future. From supporting remote workers in the same phone network to easy online dashboard management, traditional phones are steadily falling behind.

 

Making plans for your business phone system? Every modern business should consider the merits of VoIP whether you have old phone lines or would need new lines put in. To discuss the potential of VoIP for your company and team, contact us today! We look forward to working with you.

A Practical Guide for VoIP vs Traditional Phones – Pt 1

VOIP, , ,
Employee working in an office touching a phone's keypad to activate its VOIP features.

Offering a variety of features as compared to using traditional phones.

Business phones are a necessary part of running a modern enterprise. From startups to world-spanning corporations, every employee needs to be connected by phone and many operations require you to be on the same phone network as your team. Call management, call centers, conference meetings, and team intercoms all rely on a unified business phone system, overreaching the use of individual cellphones.

Whether you are starting a new business, opening a new location, or making your post-COVID comeback, the question of choosing the right business phone system is an important one. Should you choose traditional business phone installation or go for the latest in VOIP business phone plan?

Let’s dive into this question with an in-depth comparison between what VoIP has to offer versus the traditional business phone package.

Handsets: Choose Your Phone Interface

For most professionals, workflow is the biggest concern for work phones. If your team is used to traditional handsets or has trained on handsets to do their job, both traditional phones and VoIP offer access to the handset workflow. With traditional phones, handsets are your only option as the phone line cable plugs directly into the back of the handset base.

With VoIP, however, handsets are one of many options. You can choose the handset design you like best for your administration and call center teams, but not everyone needs a desk phone. In addition to handset plug-in, everyone else can rely on the headset, microphone, or even webcam arrangement they prefer instead of a traditional desktop handset.

Installation: Running Cable vs Software Install

Installation also poses an extreme difference between traditional phones and VoIP lines. With traditional phones, phone line must be run to every single desk and location where you need a phone to be located. Handsets are tethered by these lines, and the lines themselves must be threaded through floors, ceilings, columns, and cable runners to keep the workplace tidy.

Digital phones like VoIP require none of this hassle. Instead, the installation process is one of software. Once the VoIP program is installed onto a team member’s computer or mobile device, they will be connected to the shared company phone network and all the features available.

Audio Clarity: Lines and High-Speed Internet

Audio clarity in phone calls has always been determined by the quality of your connection. Traditional phones have a more guaranteed baseline quality because the sound is coming through a wire. VoIP audio quality is based on the speed of your internet and the efficiency of the software you choose. Decades ago, internet was slower, and so were internet phones. Now that information travels down fiber-optic cables at the speed of light, clarity on your business network is never an issue. For most businesses already situated with necessary high-speed internet, audio quality with VoIP is pristine and crisp, sometimes at higher quality than you could achieve running the sound through physical copper wires.

Business Phone Features: More is Better

Often, the biggest concern when transitioning to VoIP from traditional phones is the feature list. Businesses have no reason to be worried, as VoIP software aptly emulates every line-management, conference line, and phone center feature that businesses have come to rely on from their phone systems over the decades of traditional phone use.

In addition to the usual multi-line and pool features of business phones, VoIP offers a new variety of features that could only be available through software. These include transcription like voicemail-to-email and call transcription, whisper calls,  click-to-dial, on-screen dashboards, and multi-site unified networks are all exclusive to VoIP.  Not to mention advanced video conferencing platforms that go above and beyond anything a simple phone line can accomplish.